We deliver to any address within Manhattan.
Our delivery policy is the following:
What is the delivery process?
After placing an order, the user will receive a notification once the order has been approved by a partner liquor store. The store will then prepare the order for delivery and one of our delivery drivers will bring the order to the location you requested.
How long do deliveries take?
All delivery orders received before 3:00 P.M. EST will be made the same day Mon-Fri. If weather is an issue then we will call you to let you know of an estimated delivery time. Orders received after 3:00 P.M. will be made the following business day. If a delivery needs to be scheduled ahead of time, please call us at (212) 369-5656 or email email@example.com.
Is there a delivery fee?
Delivery is free within the zip code 10022 (Midtown Manhattan). Outside this area there is a delivery fee applied for a courier service.
Will I need a ID to accept the delivery?
Yes. Delivery personnel will ask for an ID and will verify the validity of the identification on their smartphones. The delivery driver, will ask you to produce your ID along with the credit card used to make the purchase.
Do I have to be present to accept the delivery?
Yes, but if you cannot, then someone over 21 years of age or older with a valid government issued ID must be present at the drop-off address, to sign and receive the order. If the above criteria is not met then your order will be canceled and you will be charged a $20 restocking fee.
What are common delivery refusal reasons?
- Fake or expired identification
- Customer is under the age of 21
- Customer is clearly intoxicated